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Springfield, Missouri
417.883.7500
3660 S. National, Suite 300
Springfield, MO 65807

Joplin, Missouri
417.782.0111
2318 E. 32nd Street, Suite C
Joplin, MO 64804

Columbia, Missouri
573.474.1530
1400 Heriford Road, Suite 104
Columbia, MO 65202

West Plains, Missouri
417.255.9577
1625 Gibson Street
West Plains, MO 65775



Oxford HealthCare is a non-profit organization


Frequently Asked Questions2018-04-30T19:16:22+00:00

Ask us anything.

Navigating healthcare can be a very difficult thing, which is why we’re here for you, 24 hours a day, every day of the year. Can’t find answers to your questions? Just click the button below.

Schedule a Call

Ask us anything.

Navigating healthcare can be a very difficult thing, which is why we’re here for you, 24 hours a day, every day of the year. Can’t find answers to your questions? Just click the button below.

Schedule a Call

You Have Questions, We Have Answers

Most of your questions can probably answered here. But, if not, it’s easy to connect with us. Just call us at 800.749.6555, email us at info@oxfordhealthcare.net, or click the “contact us” buttons located at the top and bottom of this page.

Medicare will pay 100% of visits by nurses, physical therapists or speech therapists when ordered by your doctor. These visits will be brief and temporary to address a new or changing condition. Other visits may be added to these skilled services, such as visits from a nurse aide to give a bath or visits from an occupational therapist or medical social worker as ordered by your doctor.
Yes, based on the type of Managed Medicare Plan/Medicare Replacement Plan you have chosen it is possible for Oxford to provide services. Some Managed Medicare Plans require approval prior to beginning the care. An Oxford Insurance Specialist can check your plan to determine what coverage is available.
No. Medicare will not pay for housekeeping or shifts of care.
Medicaid can cover nursing visits 100% on a limited annual basis for those who qualify, and a doctor must order these visits. In addition, Medicaid can also pay for nursing, personal care and homemaker services when the State Division of Senior Services authorizes them through Oxford or the Consumer Directed Services program. These services can be provided on an ongoing basis as long as the individual continues to meet the state program guidelines. The State Medicaid Program also covers many services for children, including shifts for extended hours of time.
Yes. Oxford is a preferred provider for many insurance companies, and arrangements can be made with other companies to obtain approval for the care that is needed. Each policy provides different coverage, and Oxford’s staff can check your insurance in order to determine what coverage is available.
Each aide must have at least six months prior experience in a hospital or nursing home facility, or one-year verifiable experience in unpaid childcare or family care. Nurses must have a minimum of one-year experience within the past three years before coming to Oxford. We then provide our own specific training based on the position. We have many employees who have been with Oxford for five, 10, 20, or more years.
Oxford provides services in 53 counties in southwest Missouri and southeastern Kansas. We employ approximately 1,400 people from all over the region. The home care staff coming to your home will most likely be from within your community or a surrounding area.
Yes. This can be provided in various ways, most commonly with two to three shifts within a 24-hour period. Medicare will not pay for shifts. Medicaid may contribute minimally; however, most of our clients choose to pay for this type of care themselves in order to receive the hours they prefer. This is becoming a very popular option for people who wish to remain in the comfort of their own home instead of going to a facility to receive care.
Yes. We can provide these services. Medicare and Medicaid do not pay for Oxford to take you, but Medicaid will allow us to do shopping and errands for you. If you are enrolled in the Consumer Directed Services program or are paying privately, we can transport you for errands, doctor appointments or other outings.
Our goal is to help people stay as independent as possible for as long as possible in the comfort of their home. We can do this by assessing all needs and then working to meet those needs—whether it is being there while a family caregiver works, medication supervision, an aide to help with personal care, or a housekeeper to help maintain a clean and safe environment. Most everyone is more comfortable in their own home with their own schedule. We are committed to helping achieve this goal.