Our Employees and Standards for Behavior

To provide the finest and most comprehensive home care services, we employ a highly professional staff dedicated to making a difference in the lives of the people they serve. Oxford HealthCare keeps people at home and families together, a mission that requires the help of kind, caring individuals who desire to touch the lives of others. Oxford employees are the best in the field, providing care to thousands of people throughout southwest and central Missouri.

We understand home care professionals occupy a unique role in health care by offering services in the client’s home. The client/employee relationship is built on trust and comfort. That’s why we conduct extensive screenings and background checks of each Oxford employee to ensure they meet Oxford’s high standards of excellence.

We are honored to have some of the most caring, compassionate and talented professionals working for Oxford HealthCare. Our employees are truly our most valued assets.

Standards for Behavior

As employees of Oxford HealthCare, it is our desire to provide World-Class Customer Service and to set the standard of excellence for home care. The field and office staff of Oxford determined that the following qualities should describe anyone who wears the name of Oxford HealthCare:

Caring — reflects compassion, patience and understanding.

Committed to Excellence — motivated to anticipate and identify needs and is willing to exceed expectations while remaining within Oxford guidelines.

Competent — demonstrates the ability to consistently perform required tasks based on knowledge, experience, training, and ongoing education.

Effective Communicator — demonstrates the ability to listen with a desire to understand, keeps others informed and provides complete and accurate information in a professional and courteous manner.

Positive Attitude — chooses to enjoy work and demonstrates an enthusiastic and cheerful approach to all situations and new opportunities.

Professional Appearance — maintains good personal hygiene, is clean and neat and adheres to dress code, including name badge.

Respectful — demonstrates a high regard for each person’s individuality, privacy and property.

Responsible — demonstrates dependability, reliability and punctuality.

Supportive Team Member — dedicated to work together in a cooperative, helpful and flexible manner.

Trustworthy — demonstrates sound character, honesty and integrity.